BOOKING CONDITIONS - TRAVEL INFORMATION
Reservation conditions
Reservation conditions:
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With the acceptance of the booking conditions the reservation becomes binding.
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You will receive a booking confirmation within 24 hours by email.
Cancellation of the online reservation:
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A cancellation of the online reservation is only possible within the first 24 hours after the online reservation.
Terms of payment:
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Payment must be made in full before arrival. The invoice can be paid by bank transfer or credit card (Mastercard/ Visa ).
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The reservation is only binding with a deposit of 200,00 €. We ask you to make the first payment by bank transfer. Any bank transfer fees will be borne by you. We do not charge any bank fees for bank transfers.
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With the reservation confirmation you will receive the information about the payment modalities (bank details, instalments, etc) in writing.
Arrival:
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Please always inform us of your arrival time. The rooms are available from 12:00 o'clock.
Departure:
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The rooms must be vacated before 10:00 am. If you wish to keep the room longer, we will charge an extra fee, depending on availability.
Cancellation of reservation:
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Cancellations must always be made in writing and will not be effective without our confirmation.
Cancellation fees:
From the date of confirmation of the reservation and on the invoiced amount of the night:
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until 45 days before arrival 10%
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44 - 30 days prior to arrival 30%
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29 - 22 days prior to arrival 60%
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from 21 days prior to arrival 80%
If you have to cancel, the costs can be covered by a travel cancellation insurance, which includes the flight and the stay.
Additional useful information on/before arrival
Getting there:
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Arrival is possible any day of the week. The length of stay does not have to be by the week.
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Lanzarote is approached by all charter airlines. Destination airport: Arrecife.
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Every flight contributes to global warming. Passengers can make a voluntary contribution to the greenhouse gases caused. The money is invested in solar, hydroelectric, biomass or energy-saving projects, for example, in order to save a quantity of greenhouse gases that have a comparable effect on the climate as the aircraft's emissions. Further information is available at https://www.atmosfair.de/en/
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Arrival from the airport is by taxi, travel time about 15 minutes, costs about 18,-€. There is no pick-up service from the Centro!
Airport transfer:
to the Apartamentos Tamarindos in Puerto del Carmen:
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by taxi - about 15 minutes - it costs about 18 €
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by bus; the bus line 161 goes to Puerto del Carmen - Balcon del Mar - is about 400m away
Check in/out:
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at the reception of Apapartamentos Tamarindos also for guests who have booked accommodation at Finca Lomos Altos.
Allergies:
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Please indicate already with your booking request if you have allergies.
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For allergic persons special bed linen sets (mattress, pillow, blanket) are available,
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Catering in the restaurant is possible for certain allergies
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We are happy to advise you.
You will find everything you need to know before your arrival and during your stay at the Centro in our travel information A to Z for download in PDF format.